Frequently Asked Questions

GENERAL ENQUIRIES

Why does my child need tuition?

Personalised tuition is designed to help your child reach their fullest potential.

Why choose Kim & You Academy?

Being people-oriented, we believe in connecting with your child first before providing quality pedagogy. We use an interactive approach to teach, and aspire to make the learning experience a joyful one.

Tuition Classes

How long is each lesson?

Each lesson is 90 minutes (1 hour 30 minutes) and incorporates meticulous coaching and engaging hands-on activities.

How many students are there per class?

Class size is capped at between 4 and 8 students. Please contact us at +65 6777 0061 or email us at enquiries@kimnyou.com.sg to find out more.

Will my child be given assignments?

Some assignments are to be expected. Students will not be given too much work, as we understand that they have homework and other co-curricular activities as well.

Where are the assignments from?

Our experienced educators craft the assignments in-house. These materials are reviewed and revised annually to ensure that they comply with the MOE syllabus.

Attendance

What happens if my child misses a lesson?

1. In the event that the Student fails to attend a class in any of our courses, the Company may at its sole discretion, allow the Student to makeup the missed lesson by attending another ongoing class during the same academic week, provided that:

    • There is more than 1 class;
    • There is vacancy in the class that the Student intends to attend as the makeup
      class;
    • The Student or Parent submits either of the following original documents:
      • Medical certificate, or
      • Letter from the school, issued with late notice (i.e. within 7 days of the event)
        which states that the Student has compulsory school activities, the timing of
        which clashes with the Student’s classes at Kim & You Academy.
      • A deceased proof of a family member.

2. In the event that it is not possible to arrange a makeup class due to no vacancy in other classes, the course fees for the relevant Registered Course shall not be refunded or pro-rated, even if the Student has valid reason(s) for missing the class.

3. Should a student be intending to go overseas for holiday, please do note that his/her parents must inform us 1-month in advance so that makeup lesson can be planned beforehand.

4. No make-up lessons will be done for personal reasons like family dinner and outings etc. This is to ensure that we protect our teacher and prevent them from overworking.

Payment

When are fees due?

Fees are to be paid by the 25th of every month. Late payment fees are charged at $10 per week

How can I make payment?

  • Cheque payable to: Kim & You Tuition Centre Pte Ltd
  • Online transfer to: DBS Current Account no. 020-902216-1
  • PayNow to UEN: 201433667C899

Do I need to pay for deposit?

There is a 4 lesson deposit fee payable for all new students for the subject registered at the 1st payment. This means that we collect 8 lesson fees in advance. The first 4 lessons serve as the normal class fees while the other 4 lessons serve as a 'withdrawal deposit'. This means that if the student wants to withdrawal from our centre, he/she will need to give us a month notice upon the submission of the withdrawal form. We will use the deposit to offset the following month tuition fee.

Is there refund of the deposit?

Deposit will not be refund in any circumstances. Deposit(s) will be strictly used for offset and no multiple subjects, sibling, or term discount will be applicable. If a student’s parent opts for term payment, he/she must complete the term and use the deposit to offset the last month's school fee. For example, if the term payment is until the end of January then the deposit offset will be for February.

What if there are 5 weeks in a month?

In cases where there are 5 weeks in a month, Kim & You Academy will prorate the fees accordingly. E.g. 4 lessons cost $300. On the month that has five weeks, the school fee will be tabulated this way: $(300/4)*5 = $375.

Will there be tuition classes on public holidays?

Kim & You Academy is closed on all public holidays, unless informed by the Management. Therefore, there is no lesson on all public holidays.

Is there any semester break?

Kim & You Academy is closed from 23rd December to 2nd January of every calendar year. No school fee will be imposed during this period thus no makeup lesson is required.

What if my child wants to stop tuition?

If you wish to discontinue classes at Kim & You Academy, you must inform the Administrative Department at least one month in advance. The deposit can only be used to offset the last month's school fee upon graduation or termination. No refund of deposit in our Academy.