Frequently Asked Questions
GENERAL ENQUIRIES
Why does my child need tuition?
Why choose Kim & You Academy?
Tuition Classes
How long is each lesson?
How many students are there per class?
Will my child be given assignments?
Where are the assignments from?
Attendance
What happens if my child misses a lesson?
1. In the event that the Student fails to attend a class in any of our courses, the Company may at its sole discretion, allow the Student to makeup the missed lesson by attending another ongoing class during the same academic week, provided that:
-
- There is more than 1 class;
- There is vacancy in the class that the Student intends to attend as the makeup
class; - The Student or Parent submits either of the following original documents:
- Medical certificate, or
- Letter from the school, issued with late notice (i.e. within 7 days of the event)
which states that the Student has compulsory school activities, the timing of
which clashes with the Student’s classes at Kim & You Academy. - A deceased proof of a family member.
2. In the event that it is not possible to arrange a makeup class due to no vacancy in other classes, the course fees for the relevant Registered Course shall not be refunded or pro-rated, even if the Student has valid reason(s) for missing the class.
3. Should a student be intending to go overseas for holiday, please do note that his/her parents must inform us 1-month in advance so that makeup lesson can be planned beforehand.
4. No make-up lessons will be done for personal reasons like family dinner and outings etc. This is to ensure that we protect our teacher and prevent them from overworking.
Payment
When are fees due?
How can I make payment?
- Cheque payable to: Kim & You Tuition Centre Pte Ltd
- Online transfer to: DBS Current Account no. 020-902216-1
- PayNow to UEN: 201433667C899